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Configure Telegram for Integration with Bright Pattern Contact Center

This guide describes how to create a Telegram bot and generate a token required to integrate Telegram with Bright Pattern Contact Center.

	These instructions were current at the time of publication. For the most recent instructions, visit Telegram core.

Dependencies

• A Telegram account.

Generate a Telegram bot and token:

	For detailed instructions to create a bot, see Telegram Bots: An introduction for developers.

1. Log in to Telegram core, https://my.telegram.org.
2. Go to API development tools and fill out the form.
3. Log in to your Telegram chat application.
4. Enter the command /newbot and follow the instructions.</li
5. Copy the name of your bot.
6. Copy the token string.

	In addition to mobile chat applications, Telegram provides a desktop chat client

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