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• 5.19 • 5.2 • 5.3 • 5.8

Purpose

The Bright Pattern Contact Center Mobile/Web API Specification describes the methods, responses, and events of the Mobile API.

The Mobile API allows developers to integrate chat and voice interactions with mobile devices or third-party applications. This API can be used for development of rich contact applications, such as customer-facing mobile and web applications for advanced chat, voice, and video communications with Bright Pattern Contact Center-based contact centers.

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