• 5.19 • 5.2 • 5.3 • 5.8

Chat Widget Configuration Guide

Introduction

• Purpose
• Audience

General Information

• How to Access the Chat Widget Configuration Application
• User Interface Overview
• Working with Form Fields

Chat Widget Configuration Application

• Chat Widget Styling
• Chat Initiation via Contact Tabs
• Proactive Offer
• On-page Initiation Form
• In-Scenario and Manually-Sent Forms

Advanced Configuration

• Events

Application Notes

• How to Use Amazon CloudFront to Speed up Chat Widget Loading