From Bright Pattern Documentation
• 5.2 • 5.3
Contents
- Telegram Integration Guide Introduction
- About
- AudienceConfiguration
- Prerequisites
- Integration ConfigurationScenarios
- Customizing Interactions Using Scenarios
- Configuration
- Scenario BlocksFeatures and Usage
- Using Telegram on Agent Desktop
- Customer View
About
The Bright Pattern Contact Center Telegram Integration Guide provides instructions for setting up your Bright Pattern Contact Center to function in an integrated manner with your business’s Telegram official account.