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< 5.3:Scenario-builder-reference-guide | Reference | VoicePromptsandSegments(Redirected from 5.3:Scenario-builder-reference-guide/VoicePromptsandSegments/Overview)
Voice Prompts and Segments Overview
In order to maximize the effectiveness of your scenarios, this guide provides reference material on voice prompts and segments. Voice prompts and segments utilize integrated text-to-speech technology to play prompts to customers.