Forms Tutorials Overview

Bright Pattern form-building exercises show you how to set up forms in the Contact Center Administrator application and the Form Builder application.

These exercises highlight the important configuration steps needed to get your forms up and running in Agent Desktop, as well as optional enhancements.

These articles are available in the Form Builder Reference Guide, section Form-Building Exercises.

Tutorials

• Form-Building Exercises

Form-Building Exercises

The following is a list of form-building exercises found in the Form Building Reference Guide. The following examples describe how to configure different types of forms, and include some advanced form configuration tutorials.

Examples

• Activity Forms
• Activity History Forms