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• 5.19


getServicesList

Returns an array of available services, which may be selected for outgoing interactions.

Request

Syntax

getServicesList(): Promise<OperationResult<ServiceData[]>>

Where:

type ServiceData = {

   id: string

   name: string

   useDispositions: boolean

   requireDisposition: boolean

}

Parameters

(None)

Example Request

   getServicesListButton.onclick = () => {

       adApi.getServicesList()

   }

Return Value

Object Object Values Data Type Optional?

(Y/N)

Value Description
ServiceData
id String N The service’s unique ID
name String N The service’s display name
useDispositions Boolean N Returns true if the Use dispositions setting is enabled in the Contact Center Administrator application; returns false if the setting is not enabled
requireDispositions Boolean N Returns true if the Require dispositions setting is enabled in the Contact Center Administrator application; returns false if the setting is not enabled


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