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< 5.8:Scenario-builder-reference-guide | Reference | VoicePromptsandSegments(Redirected from 5.8:Scenario-builder-reference-guide/VoicePromptsandSegments/Overview)
Overview
In order to maximize the effectiveness of your scenarios, this guide provides reference material on voice prompts and segments. Voice prompts and segments utilize integrated text-to-speech technology to play prompts to customers.