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ADAPI
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| CADAPI.AgentStateReason | Describes the reason for ACD Not Ready state |
| CADAPI.AudioNotification | Audio notification information |
| CSystem.ComponentModel.BackgroundWorker | |
| CADAPI.AgentSession | The agent session class. Manages connection to the server, authentication and transport. The AgentSession objects cannot be instantiated directly, create AgentPlace object instead |
| CADAPI.AgentPlace | Agent Place class. Derived from AgentSession and provides high level API functionality |
| CADAPI.Call | The class represents the voice call |
| CADAPI.CallParty | Class described the single party of phone call |
| CADAPI.Contact | Class describes single CRM Contact |
| CADAPI.DirectoryCategory | Class describes the directory category |
| CADAPI.DirectoryItem | Class described a single directory item |
| CADAPI.Disposition | Class describes the item disposition |
| CADAPI.Favorite | Class described a single item in the user's Favorites list |
| CADAPI.Item | Class describes one item (interaction) assigned to the user. This maybe phone call, chat session etc |
| CADAPI.ListRecordAddress | Calling list record address data |
| CADAPI.ListRecordData | Calling list record data |
| CADAPI.PhoneCapabilities | Class described the capabilities of the phone the user is logged in with |
| CADAPI.Recent | Class describes individual item in Recents list |
| CADAPI.Service | Class describes the Service object |
| CADAPI.Team | Class describes a team of users |
| CADAPI.User | Class describes single user |
| CADAPI.UserState | Describes user's state |
| CADAPI.Workitem | Outbound workitem data |