From Bright Pattern Documentation
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Revision as of 18:49, 2 November 2021
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CRM Integrations
Microsoft Dynamics 365
Learn how to integrate Bright Pattern with Microsoft Dynamics 365 to use existing data and records for live chat, messaging, talk services, and analysis and reporting.
Salesforce.com
Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call.
ServiceNow
Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video.
Zendesk
Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting.
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