From Bright Pattern Documentation
(Updated via BpDeleteTranslateTags script) |
|||
| (7 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
| − | + | ||
= CRM Integrations = | = CRM Integrations = | ||
| − | + | <br> | |
| − | <div class="flex-row row"> | + | <div class="flex-row row"><!-- beginning of row 1 --> |
<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4> | + | <div class="panel-heading"><h4>Microsoft Dynamics 365</h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
| − | Learn how to integrate Bright Pattern with | + | Learn how to integrate Bright Pattern with Microsoft Dynamics 365 to use existing data and records for live chat, messaging, talk services, and analysis and reporting. |
| − | <btn> | + | <btn> 5.8:Microsoft-dynamics-365-integration-guide/Introduction/About | Read the Docs| btn-primary |
| − | |||
| − | |||
</btn><!-- end of button --> | </btn><!-- end of button --> | ||
</div> | </div> | ||
| Line 17: | Line 15: | ||
<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>Salesforce.com <i class=" | + | <div class="panel-heading"><h4>Salesforce.com <i class="fab fa-salesforce" style="float:right; font-size: 25px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call. | Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call. | ||
| − | <btn> | + | <btn> 5.8:Sfdc-integration-guide/Purpose | Read the Docs | btn-primary |
| − | |||
| − | |||
</btn><!-- end of button --> | </btn><!-- end of button --> | ||
</div> | </div> | ||
</div><!-- End of pan --> | </div><!-- End of pan --> | ||
| − | </div><!-- end of col 2--> | + | </div><!-- end of col 3--> |
| + | </div><!-- End of row 1 --> | ||
| + | <div class="flex-row row"><!-- beginning of row 2 --> | ||
<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>ServiceNow <i class="fa fa- | + | <div class="panel-heading"><h4>ServiceNow <i class="fa fa-screwdriver" style="float:right; font-size: 25px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video. | Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video. | ||
| − | <btn> | + | <btn> 5.8:Service-now-integration-guide/Purpose | Read the Docs | btn-primary |
| − | |||
| − | |||
</btn><!-- end of button --> | </btn><!-- end of button --> | ||
</div> | </div> | ||
| Line 41: | Line 37: | ||
<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>Zendesk <i class="fa fa- | + | <div class="panel-heading"><h4>Zendesk <i class="fa fa-ticket-alt" style="float:right; font-size: 25px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting. | Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting. | ||
| − | <btn> | + | <btn> 5.8:Zendesk-integration-guide/Purpose | Read the Docs | btn-primary |
| − | |||
| − | |||
</btn><!-- end of button --> | </btn><!-- end of button --> | ||
</div> | </div> | ||
</div><!-- End of pan --> | </div><!-- End of pan --> | ||
</div><!-- end of col 2--> | </div><!-- end of col 2--> | ||
| − | + | </div><!-- end of row 2 --> | |
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | </ | ||
Latest revision as of 04:01, 29 May 2024
CRM Integrations
Microsoft Dynamics 365
Learn how to integrate Bright Pattern with Microsoft Dynamics 365 to use existing data and records for live chat, messaging, talk services, and analysis and reporting.
Salesforce.com
Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call.
ServiceNow
Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video.
Zendesk
Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting.