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* You must have an existing Amazon AWS account. This account will be used to access the Identity and Access Management (IAM) service and the Lambda service. | * You must have an existing Amazon AWS account. This account will be used to access the Identity and Access Management (IAM) service and the Lambda service. | ||
* An [[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AmazonAWS#Amazon_AWS_Lambda_Properties|Amazon AWS Lambda integration account]] must be configured in your contact center in order to invoke functions. | * An [[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AmazonAWS#Amazon_AWS_Lambda_Properties|Amazon AWS Lambda integration account]] must be configured in your contact center in order to invoke functions. | ||
* In order to create and use this integration account type, your service provider must enable this feature for your contact center. | * In order to create and use this integration account type, your service provider must enable this feature for your contact center. | ||
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Latest revision as of 04:12, 29 May 2024
• 5.19 • 5.8
Prerequisites
- You must have an existing Amazon AWS account. This account will be used to access the Identity and Access Management (IAM) service and the Lambda service.
- An Amazon AWS Lambda integration account must be configured in your contact center in order to invoke functions.
- In order to create and use this integration account type, your service provider must enable this feature for your contact center.
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