From Bright Pattern Documentation
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The following method is used to [[agent-guide/HowtoMakeanInternalCall|make a call]]: | The following method is used to [[agent-guide/HowtoMakeanInternalCall|make a call]]: | ||
public ResultCode makeCall(string dnis, Service service, out ADAPI.Item outItem); | public ResultCode makeCall(string dnis, Service service, out ADAPI.Item outItem); | ||
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When the other party answers the call and the call is connected, the following event will be raised: | When the other party answers the call and the call is connected, the following event will be raised: | ||
public event CallConnectedCallback callConnectedCallback; | public event CallConnectedCallback callConnectedCallback; | ||
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Latest revision as of 04:13, 29 May 2024
Making a call
The following method is used to make a call:
public ResultCode makeCall(string dnis, Service service, out ADAPI.Item outItem);
Note:
- The dnis parameter should not contain any non-numeric characters such as “:”, “+”, or “-”.
- The output parameter outItem corresponds to the new ACL item generated for the call.
The following event will be raised when the call is dialed:
public event CallDialingCallback callDialingCallback;
When the other party answers the call and the call is connected, the following event will be raised:
public event CallConnectedCallback callConnectedCallback;