From Bright Pattern Documentation
| Line 11: | Line 11: | ||
*[[microsoft-dynamics-365-integration-guide/Configuration/DataAccessScenarios | Enable Data Access from Scenarios]] | *[[microsoft-dynamics-365-integration-guide/Configuration/DataAccessScenarios | Enable Data Access from Scenarios]] | ||
*[[microsoft-dynamics-365-integration-guide/Configuration/AddIntegrationAccount | Add Integration Account in Bright Pattern]] | *[[microsoft-dynamics-365-integration-guide/Configuration/AddIntegrationAccount | Add Integration Account in Bright Pattern]] | ||
| + | *[[microsoft-dynamics-365-integration-guide/Configuration/EmbedAgentDesktopSDK | Embed the Agent Desktop SDK on Microsoft Page]] | ||
*[[microsoft-dynamics-365-integration-guide/Configuration/SSO | Enable Single Sign-On]] | *[[microsoft-dynamics-365-integration-guide/Configuration/SSO | Enable Single Sign-On]] | ||
| − | Usage | + | Usage in Scenarios |
*[[microsoft-dynamics-365-integration-guide/Usage/Search | Search for a Contact]] | *[[microsoft-dynamics-365-integration-guide/Usage/Search | Search for a Contact]] | ||
*[[microsoft-dynamics-365-integration-guide/Usage/Screenpop | Screen Pop URLs for a Dynamics 365 Object]] | *[[microsoft-dynamics-365-integration-guide/Usage/Screenpop | Screen Pop URLs for a Dynamics 365 Object]] | ||
Revision as of 23:40, 4 March 2019
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Microsoft Dynamics 365 Integration Guide
Introduction
Configuration
- Overview
- Prerequisites
- Configure Web API Access
- Enable Data Access from Scenarios
- Add Integration Account in Bright Pattern
- Embed the Agent Desktop SDK on Microsoft Page
- Enable Single Sign-On
Usage in Scenarios
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