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| Line 11: |
Line 11: |
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| | Scenario-Building Exercises | | Scenario-Building Exercises |
| − | *[[scenario-builder-reference-guide/Exercises | Exercises]] | + | *[[scenario-builder-reference-guide/Exercises/Overview | Exercises]] |
| − | *[[scenario-builder-reference-guide/AllScenarioExercises | All Scenario Exercises]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaBasicScenario | Create a Basic Scenario]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateChatScenarioThatPopsCaseorContactInformation | Pop Case or Contact Information]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateChatScenarioThatUsesBots | Chat Scenario That Uses Bots]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatBlocksSpecificIncomingPhoneNumbers | Block Specific Incoming Phone Numbers]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers | Distribute Surveys to a Percentage of Random Customers]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail | Route Callers to the Last Agent and Provide a Voicemail Option]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioSurvey | Voice Scenario Survey]]
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| − | *[[scenario-builder-reference-guide/ConversationalIVRScenario | Use Conversational IVR in a Scenario]]
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| − | *[[scenario-builder-reference-guide/ScenarioExample | Scenario Example]]
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| − | Downloadable Templates
| |
| − | *[[scenario-builder-reference-guide/AllScenarioTemplates | All Scenario Templates]]
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| | Scenario Blocks Definitions | | Scenario Blocks Definitions |
| | *[[Scenario-builder-reference-guide/ScenarioBlocks/Overview | Scenario Blocks]] | | *[[Scenario-builder-reference-guide/ScenarioBlocks/Overview | Scenario Blocks]] |
Revision as of 19:49, 15 March 2019
<translate>=Scenario Builder Reference Guide=
Introduction
About the Application
Scenario-Building Exercises
Scenario Blocks Definitions
Reference
Variables and Expressions
Voice Prompts and Segments
</translate>
