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m →Virtual Queue Tutorial: added simulation of tag ("callback") to allow search result to return this article in the top listed when looking for "callback" |
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=Virtual Queue Tutorial (Callback Flow)= | |||
Bright Pattern Contact Center Virtual Queue | Bright Pattern Contact Center Virtual Queue | ||
*[[virtual-queue-tutorial/Overview | Overview]] | *[[virtual-queue-tutorial/Overview | Overview]] | ||
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*[[virtual-queue-tutorial/ScenarioExample | Scenario Example]] | *[[virtual-queue-tutorial/ScenarioExample | Scenario Example]] | ||
*[[virtual-queue-tutorial/Reporting | Reporting]] | *[[virtual-queue-tutorial/Reporting | Reporting]] | ||