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= Sales Cloud Classic Overview = | |||
This section of the ''Salesforce Integration Guide'' explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view | This section of the ''Salesforce Integration Guide'' explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view. | ||
== Integration Configuration Steps == | == Integration Configuration Steps == | ||
#[[sfdc-integration-guide/Classic/InstallingaManagedPackage | Install Managed Package]] | #[[sfdc-integration-guide/Classic/InstallingaManagedPackage | Install Managed Package]] | ||
#[[Sfdc-integration-guide/Classic/CallCenterSetup | Set up Call Center]] | #[[Sfdc-integration-guide/Classic/CallCenterSetup | Set up Call Center]] | ||
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#[[sfdc-integration-guide/Classic/IntegrationAccount | Add Salesforce Integration Account in Bright Pattern]] | #[[sfdc-integration-guide/Classic/IntegrationAccount | Add Salesforce Integration Account in Bright Pattern]] | ||
# [[Sfdc-integration-guide/Classic/ScreenPop | Enable Screen Pop for Multiple-Matching Records]] | # [[Sfdc-integration-guide/Classic/ScreenPop | Enable Screen Pop for Multiple-Matching Records]] | ||
Latest revision as of 04:03, 29 May 2024
• 日本語
Sales Cloud Classic Overview
This section of the Salesforce Integration Guide explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view.