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| − | = | + | = Tutorials for Admins Overview = |
| − | '' | + | ''Tutorials for Admins'' is a collection of articles that explain how to accomplish specific goals using Bright Pattern's Contact Center Administrator application. Step-by-step tutorials cover various topics related to configuration, integrations, setting up services, building scenarios, AI and bots, and much more. |
| − | == | + | == Audience == |
| − | + | Readers of this guide are expected to be familiar with and have access to [[5.3:Contact-center-administrator-guide | | |
| − | + | Contact Center Administrator]], the application that is used for configuring contact center operations and generating reports. | |
== Questions? == | == Questions? == | ||
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The following is a list of sections in this guide. | The following is a list of sections in this guide. | ||
*[[tutorials-for-admins/AI/Overview| AI and Bots]] | *[[tutorials-for-admins/AI/Overview| AI and Bots]] | ||
| + | *[[Tutorials-for-admins/API/Overview | APIs]] | ||
*[[tutorials-for-admins/Chat/Overview | Chat]] | *[[tutorials-for-admins/Chat/Overview | Chat]] | ||
*[[tutorials-for-admins/Configuration/Overview | Configuration]] | *[[tutorials-for-admins/Configuration/Overview | Configuration]] | ||
*[[tutorials-for-admins/Forms/Overview | Forms]] | *[[tutorials-for-admins/Forms/Overview | Forms]] | ||
*[[tutorials-for-admins/Integrations/Overview | Integrations]] | *[[tutorials-for-admins/Integrations/Overview | Integrations]] | ||
| + | *[[tutorials-for-admins/Lists/Overview| Lists]] | ||
| + | *[[tutorials-for-admins/PhoneDevices/Overview | Phone Devices]] | ||
*[[tutorials-for-admins/Scenarios/Overview | Scenarios]] | *[[tutorials-for-admins/Scenarios/Overview | Scenarios]] | ||
*[[tutorials-for-admins/Services/Overview | Services]] | *[[tutorials-for-admins/Services/Overview | Services]] | ||
*[[tutorials-for-admins/Voice/Overview | Voice]] | *[[tutorials-for-admins/Voice/Overview | Voice]] | ||
Latest revision as of 11:24, 10 September 2021
Tutorials for Admins Overview
Tutorials for Admins is a collection of articles that explain how to accomplish specific goals using Bright Pattern's Contact Center Administrator application. Step-by-step tutorials cover various topics related to configuration, integrations, setting up services, building scenarios, AI and bots, and much more.
Audience
Readers of this guide are expected to be familiar with and have access to Contact Center Administrator, the application that is used for configuring contact center operations and generating reports.
Questions?
Tutorials for Admins is a growing collection of "how-to" articles. If you need help with a topic that is not already covered in documentation, please contact Customer Success Management, connect with us via the Contact Us page, or post comments to documentation articles.
Guide Sections
The following is a list of sections in this guide.