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= Prerequisites = | |||
In order to configure Surfly (Co-browsing) Integration, you must do the following: | In order to configure Surfly (Co-browsing) Integration, you must do the following: | ||
# You will need to obtain a Surfly account and configure it. For more information, please refer to section [[Surfly-integration-guide/Configuration/SurflySettings|Configure Surfly Account Settings]] in this guide as well as [https://docs.surfly.com/examples.html#tutorials Surfly’s Tutorials]. | # You will need to obtain a Surfly account and configure it. For more information, please refer to section [[Surfly-integration-guide/Configuration/SurflySettings|Configure Surfly Account Settings]] in this guide as well as [https://docs.surfly.com/examples.html#tutorials Surfly’s Tutorials]. | ||
# Your service provider must enable the Surfly co-browsing feature for your contact center in order for you to complete this tutorial. | # Your service provider must enable the Surfly co-browsing feature for your contact center in order for you to complete this tutorial. | ||
Latest revision as of 04:03, 29 May 2024
Prerequisites
In order to configure Surfly (Co-browsing) Integration, you must do the following:
- You will need to obtain a Surfly account and configure it. For more information, please refer to section Configure Surfly Account Settings in this guide as well as Surfly’s Tutorials.
- Your service provider must enable the Surfly co-browsing feature for your contact center in order for you to complete this tutorial.
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