latest:Supervisor-guide/TeamChat: Difference between revisions

Revision as of 20:19, 14 January 2019

<translate>= Group Chat = The Group Chat feature allows agents, supervisors, and other users to chat within your contact center. Many features of Group Chat are similar to Internal Chat and Service Chat; however, Group Chat is not for chatting with individual users or customers.

For specific Group Chat information, please refer to How to Use Group Chat

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