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=Configure Viber for Integration with Bright Pattern Contact Center= | =Configure Viber for Integration with Bright Pattern Contact Center= | ||
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{{Note | In addition to a mobile client, Viber provides a desktop chat client. [https://help.viber.com/en/article/set-up-viber-on-your-desktop Learn how to set up Viber on your desktop].}} | {{Note | In addition to a mobile client, Viber provides a desktop chat client. [https://help.viber.com/en/article/set-up-viber-on-your-desktop Learn how to set up Viber on your desktop].}} | ||
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Revision as of 15:39, 25 September 2023
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Configure Viber for Integration with Bright Pattern Contact Center
This guide describes how to create a Viber bot and how to generate a Viber token required to integrate Viber with Bright Pattern Contact Center.
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These instructions were current at the time of publication. For the most recent instructions, see Viber REST API | |
Dependencies
- A Viber account to log in to the Viber Admin Panel
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A Viber business account enables Bright Pattern Contact Center to interact with Viber users. Learn more about Viber business accounts, How to open a Viber business account. | |
Create a Viber bot and token:
- Log in to Viber Admin Panel.
- Click Create Bot Account.
- Fill out the mandatory fields in the bot account properties form.
- Click Create.
- Copy the Viber generated Token.
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In addition to a mobile client, Viber provides a desktop chat client. Learn how to set up Viber on your desktop. | |
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