From Bright Pattern Documentation
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This method returns tenant data in a .zip file. This data can be subsequently imported into another cluster (see method ''Import tenant''), or it can be used as a template for the creation of a new tenant (see method ''Create tenant from template''). Data includes all tenant configuration (e.g., users, phones, services, scenarios, calling lists, etc). It does not include historical reporting DB contents, trunks, association of access numbers with trunks, audio, or CPA recordings. | This method returns tenant data in a .zip file. This data can be subsequently imported into another cluster (see method ''Import tenant''), or it can be used as a template for the creation of a new tenant (see method ''Create tenant from template''). Data includes all tenant configuration (e.g., users, phones, services, scenarios, calling lists, etc). It does not include historical reporting DB contents, trunks, association of access numbers with trunks, audio, or CPA recordings. | ||
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Latest revision as of 04:09, 29 May 2024
Export Tenant
This method returns tenant data in a .zip file. This data can be subsequently imported into another cluster (see method Import tenant), or it can be used as a template for the creation of a new tenant (see method Create tenant from template). Data includes all tenant configuration (e.g., users, phones, services, scenarios, calling lists, etc). It does not include historical reporting DB contents, trunks, association of access numbers with trunks, audio, or CPA recordings.
Note that a tenant must be deactivated before it can be exported. For more information, see the Bright Pattern Contact Center Service Provider Guide, section Tenants Overview.
Request
| URL | http[s]://<host>:<port>/configapi/v2/tenant/<tenant_url> |
| Method | GET |
Response
| Code | Description |
| 200 | Tenant data (content type: application/ZIP) |
| 404 | Tenant not found |