From Bright Pattern Documentation
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| + | #REDIRECT [[5.3:Reporting-database-specification/Purpose]] |
− | = skills =
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− | The ''skills'' table contains metrics that describe the skills and skill groups defined in contact center configuration.
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− | == Description of Data ==
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− | The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the ''skills'' table.
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− | {|border="1" style="border-collapse:collapse" cellpadding="5"
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− | |'''Column Name'''
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− | |'''Data Type'''
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− | |'''Description'''
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− | |-
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− | |'''end_time'''
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− | |DATETIME
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− | |End time of the aggregation interval
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− | Time is given in Coordinated Universal Time (UTC).
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− | |-
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− | |'''group_name'''
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− | |VARCHAR
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− | |Skill group name
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− | |-
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− | |'''name'''
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− | |VARCHAR
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− | |Skill name
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− | |-
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− | |'''start_time'''
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− | |DATETIME
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− | |Start time of the aggregation interval.
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− | Time is given in Coordinated Universal Time (UTC).
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− | |-
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− | |'''type'''
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− | |VARCHAR
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− | |Skill type
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− | |-
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− | |}
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− | </translate>
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Revision as of 15:44, 28 May 2019