From Bright Pattern Documentation
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| − | <translate>= Retrieve Internal Record=
| + | #REDIRECT [[Workflow-builder-reference-guide/Purpose]] |
| − | The ''Retrieve Internal Record'' workflow block allows you to get data about internal records.
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| − | [[File:WB-Retrieve-Internal-Record-52.PNG|225px|Retrieve Internal Record workflow block]] | |
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| − | == Conditional Exits ==
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| − | The Retrieve Internal Record block may take the following conditional exits: ''Failed'' or ''No Data''
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| − | === Failed ===
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| − | The Failed conditional exit if the attempt to retrieve the record has failed.
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| − | === No Data ===
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| − | The block may take the No Data conditional exit if no internal record data is available.
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| − | [[File:WB-Retrieve-Internal-Record-CE-52.PNG|300px|thumb|center]]
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| − | == Settings ==
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| − | === Title text ===
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| − | ''Title text'' is the name of the instance of the block. Enter a name in the text field and the new name of the block appears in the flowchart.
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| − | === Object Type ===
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| − | ''Object Type'' is the type of internal record object to be retrieved.
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| − | You can select one of the following objects from the drop-down menu:
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| − | * Case
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| − | * Contact
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| − | * Company
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| − | * Activity
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| − | * Activity by Global Interaction ID
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| − | === Object ID ===
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| − | ''Object ID'' is the identifier of the internal record object to be retrieved.
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| − | === Variable name for object JSON ===
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| − | ''Variable name'' for object JSON is the name of the variable that will be used as the identifier for the internal record object to be retrieved. The variable name of object ID will be set only if the block succeeds.
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| − | === Return single field ===
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| − | This checkbox returns results in a single field.
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| − | [[File:WB-Retrieve-Internal-Record-Settings-2-52.PNG|650px|thumb|center|Retrieve Internal Record settings]]
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| − | </translate>
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Latest revision as of 16:43, 10 June 2020
