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< 5.19:Supervisor-guide‎ | Tutorials
Revision as of 16:17, 20 March 2019 by Elizabeth (talk | contribs)
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• 5.19 • 5.3 • 5.8

<translate>=Agent Management=

  • Overview
  • How to Change an Agent's State
  • How to Continuously Monitor Agents
  • How to Grade Calls in Progress
  • How to Monitor Agent Screens
  • How to Turn On/Off Supervision Modes




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