From Bright Pattern Documentation
< 5.3:Reporting-reference-guide
Revision as of 21:43, 3 December 2019 by imported>Sergem
• 日本語
<translate>= Team Email Report= The Team Email report provides key performance indicators for teams handling interactions of the email media type. It has the same set of metrics as the Agent Email Report, combined for all agents of selected teams who handled email interactions.
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