From Bright Pattern Documentation
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About
The Bright Pattern Identity Provider API Specification describes the methods and responses of the Identity Provider API, which service providers can use to enable single sign-on (SSO) functionality for their contact centers.
SSO allows users to sign in just one time for access to all Bright Pattern applications available for his or her role, including Agent Desktop, Contact Center Administrator, and Wallboard. With SSO enabled, users no longer have to type their username and password more than once.
For general information about contact center management, see the Bright Pattern Contact Center Service Provider Guide. For information about contact center configuration, see the Contact Center Administrator Guide.
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