From Bright Pattern Documentation
< 5.19:Tutorials-for-supervisors
Revision as of 23:56, 15 January 2019 by Elizabeth (talk | contribs) (Created page with "<translate>= Agent Management = * How to Change an Agent's State *Supervisor-guide/HowtoContinuouslyMonitorAgents | How to C...")
<translate>= Agent Management =
- How to Change an Agent's State
- How to Continuously Monitor Agents
- How to Grade Calls in Progress
- How to Monitor Agent Screens
- How to Turn On/Off Supervision Modes
</translate>/prevnext/