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Configuration Overview

This section of the Zapier Integration Guide details the steps required to integrate your Bright Pattern Contact Center with Zapier for the purpose of automating tasks with Zaps.

Integration Configuration Steps

  1. Create a Zapier Integration Account in Bright Pattern Contact Center
  2. Create an Integration in Zapier Platform
  3. Configure a Workflow with Zapier Blocks
  4. Create a Zap


A workflow containing Zapier blocks
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