From Bright Pattern Documentation

Revision as of 21:15, 8 June 2018 by Tracy (talk | contribs)

< Previous | Next >
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

<translate>= API Instantiation and Initialization= First, the client should create an Api object and attach event handlers:

m_api = new DesktopControlAPI.ApiLite();
m_api.eventDispatcher.evtApiUp += this.onApiUp;
m_api.eventDispatcher.evtApiDown += this.onApiDown;
m_api.eventDispatcher.evtCallOffered += this.onCallOffered;
m_api.eventDispatcher.evtCallDialing += this.onCallDialing;
m_api.eventDispatcher.evtCallDisconnected += this.onCallDisconnected;


Note that by default API logging is enabled:

ApiLite(bool _enableLog = true);

To disable logging, set enableLog to false.

m_api = new DesktopCOntrolAPI.ApiLite(false);


Once API is created and event handlers are attached, the client may initialize the API instance:

m_api.InitAPI();


Once API is connected to the softphone and the evtApiUp event is received, the client may dial calls:

m_api.CallDial(“4154556565”);


When application terminates the following method should be called to ensure clean termination of the TCP connection between API and the Agent Desktop:

m_api.ShutdownAPI();


< Previous | Next >

</translate>

< Previous | Next >