Intelligence Engine

• Overview

Functionality

• AI Quality Management
• AI Summary
• Real-Time Suggestions
• Real-Time Checklists
• Categorization
• Discovery

Quickstart

• Historical AI Summary Quickstart
• Real-Time AI Summary / Notes Quickstart
• Real-Time Suggestions Quickstart
• Real-Time Checklist Quickstart
• Creating and Testing Intents
• Autoscoring Quickstart
• Categorization Quickstart
• Discovery Quickstart

Tools

• Intent Studio
• Grammar Intent Syntax
• Forms and Areas
• Summary Templates

Conversation Search

• Conversation Search

Settings

• Settings

Intelligence Engine Data

• Reporting Database