From Bright Pattern Documentation
• 日本語
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Prerequisites
To configure Microsoft Azure and the Dynamics 365 CRM for Web API access, you must have login credentials for Microsoft’s portal at portal.office.com. If you are unable to log into Microsoft directly, please contact your Microsoft system administrator to review permission and access level settings.
For most types of integration described in this guide, Bright Pattern Contact Center version 5.0 or later is required.
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