- Chat Widget Configuration Guide Contact Center Administrator Guide ... Mobile API Plugin for Appery.io Tutorial Mobile/Web API Specification ...18:03, 23 April 2019
- How to Create a Chat Scenario That Uses Bots To use a bot such as Watson Assistant in Bright Pattern chat interactions ...04:03, 29 May 2024
- The ServiceNow Integration Guide is intended for the IT and/or technical personnel responsible for the data infrastructure of the contact centers ...04:03, 29 May 2024
- The Amazon AWS Lambda Integration Guide is intended for the IT and/or technical personnel responsible for the data infrastructure of the contact ...04:01, 29 May 2024
- Unmutes the previously muted voice recording for the current call. Request Syntax unmuteCallRecording(callback); Parameters | Parameter ...04:02, 29 May 2024
- SAML 2.0 Single Sign-On Integration Guide Introduction About Audience Prerequisites ADFS Installing ADFS on Windows Server 2012 ADFS Console Setup ...03:59, 29 May 2024
- The Microsoft Dynamics 365 Integration Guide is intended for the IT/technical personnel responsible for the data infrastructure of the contact ...04:02, 29 May 2024
- First Text is the field for adding a person's first name on a ... Note: This control is supported in version 5.x for forms created in ...04:02, 29 May 2024
- Title Text is the field for adding a person's first name on a ... Note: This control is supported in version 5.x for forms created in ...04:02, 29 May 2024
- Agent Management How to Change an Agent's State How to Continuously Monitor Agents How to Grade Calls in Progress How to Monitor Agent Screens ...04:03, 29 May 2024
- For the period when screen recording is paused, the recording will contain a static snapshot of the desktop at the moment when pause was applied. ...04:02, 29 May 2024
- Delete SMS Account This method deletes an SMS account with name . Request Response :/configapi/v2/selfservice/smsaccount/ |- | Method ...04:04, 29 May 2024
- Sets the disposition for the current interaction to the value corresponding to the alphanumeric code specified for this disposition. ...04:02, 29 May 2024
- Formatting Rules Directives are case sensitive. Separate a directive from its parameters with a colon or whitespace. Separate multiple parameters ...20:05, 28 July 2023
- Mobile App Supported Platforms iOS OS Versions 14.7 and later Devices All iPhone models [with the above iOS version] except the following models: ...18:51, 14 February 2024
- you to configure single sign-on (SSO) functionality for Bright Pattern’s Agent Desktop and Contact Center Administrator applications. ...04:03, 29 May 2024
- Stops voice recording for the current call. Note that prior to Bright Pattern Contact Center version 3.8, this method was called stopCurrentCallRecording ...04:02, 29 May 2024
- Events Overview Agent Login onAgentLogin(callback) Agent Status onStatusChange(callback) Call Flow addInteractionRenderedHandler(callback) ...04:02, 29 May 2024
- Events Overview Agent Login onAgentLogin(callback) Agent Status onStatusChange(callback) Call Flow addInteractionRenderedHandler(callback) ...04:02, 29 May 2024
- | Specifies the disposition to be set for the interaction ...04:02, 29 May 2024