- Chat Widget Configuration Guide Contact Center Administrator Guide ... Mobile API Plugin for Appery.io Tutorial Mobile/Web API Specification ...18:03, 23 April 2019
- How to Create a Chat Scenario That Uses Bots To use a bot such as Watson Assistant in Bright Pattern chat interactions ...04:03, 29 May 2024
- of Java Development Kit (JDK). JDK is used for the development of the Java ... Set the password for "amadmin". Wait until the configuration ...03:59, 29 May 2024
- See section ADFS Console Setup for next steps. ...03:59, 29 May 2024
- Privacy Policy for Test Bot Channels In order to receive information ... LINE opaque user ID and phone numbers are collected for the purposes ...00:24, 19 October 2024
- and managed at the service provider level. For more information, see the ... managed at the system administrator level. For more information, see the ...03:59, 29 May 2024
- Overview The Usage section of this guide provides some examples of how to use Microsoft Dynamics scenario blocks in your contact center operations. ...04:02, 29 May 2024
- For the customer, the Telegram chat looks the same as any other normal Telegram interaction. < Previous ...04:04, 29 May 2024
- Overview This section describes some ways to use the Embedded Agent Desktop SDK, such as retrieving an agent's state and interaction status ...04:02, 29 May 2024
- Bright Pattern Documentation TOC Version 5.8 Administrator Docs Agent Docs Supervisor Docs Partner Docs ...04:02, 29 May 2024
- Bright Pattern Contact Center environment, which is for the purpose of allowing Direct Messages (DMs) to be processed as chat interactions.Next > ...04:04, 29 May 2024
- The Menu options for the Wallboard Builder application are actions you may make while creating and managing wallboards. For a detailed explanation ...04:04, 29 May 2024
- Amazon AWS Lambda Integration Guide Introduction About Audience Configuration Steps Prerequisites Configuration ...04:01, 29 May 2024
- OneCloud Integration Configuration for Admins OneCloud Integration Configuration Overview OneCloud Integration Configuration Quick Start ...10:33, 20 December 2024
- Users When a user changes his or her name, how can we make that change without impacting that user's metrics? The username cannot be changed ...04:02, 29 May 2024
- to accept the call (e.g., this is common for direct dials). Alternatively, agents might be logged out (i.e., with unregistered extensions), which ...04:02, 29 May 2024
- This guide is intended for the IT personnel responsible for the data infrastructure of Bright Pattern Contact Center-based contact centers. Readers ...04:02, 29 May 2024