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  • Chat Widget Configuration Guide Contact Center Administrator Guide ... Mobile API Plugin for Appery.io Tutorial Mobile/Web API Specification ...
    18:03, 23 April 2019
  • How to Create a Chat Scenario That Uses Bots To use a bot such as Watson Assistant in Bright Pattern chat interactions ...
    04:03, 29 May 2024
  • The ServiceNow Integration Guide is intended for the IT and/or technical personnel responsible for the data infrastructure of the contact centers ...
    04:03, 29 May 2024
  • The Amazon AWS Lambda Integration Guide is intended for the IT and/or technical personnel responsible for the data infrastructure of the contact ...
    04:01, 29 May 2024
  • Unmutes the previously muted voice recording for the current call. Request Syntax unmuteCallRecording(callback); Parameters | Parameter ...
    04:02, 29 May 2024
  • SAML 2.0 Single Sign-On Integration Guide Introduction About Audience Prerequisites ADFS Installing ADFS on Windows Server 2012 ADFS Console Setup ...
    03:59, 29 May 2024
  • The Microsoft Dynamics 365 Integration Guide is intended for the IT/technical personnel responsible for the data infrastructure of the contact ...
    04:02, 29 May 2024
  • First Text is the field for adding a person's first name on a ... Note: This control is supported in version 5.x for forms created in ...
    04:02, 29 May 2024
  • Title Text is the field for adding a person's first name on a ... Note: This control is supported in version 5.x for forms created in ...
    04:02, 29 May 2024
  • Agent Management How to Change an Agent's State How to Continuously Monitor Agents How to Grade Calls in Progress How to Monitor Agent Screens ...
    04:03, 29 May 2024
  • For the period when screen recording is paused, the recording will contain a static snapshot of the desktop at the moment when pause was applied. ...
    04:02, 29 May 2024
  • Delete SMS Account This method deletes an SMS account with name . Request Response :/configapi/v2/selfservice/smsaccount/ |- | Method ...
    04:04, 29 May 2024
  • Sets the disposition for the current interaction to the value corresponding to the alphanumeric code specified for this disposition. ...
    04:02, 29 May 2024
  • Formatting Rules Directives are case sensitive. Separate a directive from its parameters with a colon or whitespace. Separate multiple parameters ...
    20:05, 28 July 2023
  • Mobile App Supported Platforms iOS OS Versions 14.7 and later Devices All iPhone models [with the above iOS version] except the following models: ...
    18:51, 14 February 2024
  • you to configure single sign-on (SSO) functionality for Bright Pattern’s Agent Desktop and Contact Center Administrator applications. ...
    04:03, 29 May 2024
  • Stops voice recording for the current call. Note that prior to Bright Pattern Contact Center version 3.8, this method was called stopCurrentCallRecording ...
    04:02, 29 May 2024
  • Events Overview Agent Login onAgentLogin(callback) Agent Status onStatusChange(callback) Call Flow addInteractionRenderedHandler(callback) ...
    04:02, 29 May 2024
  • Events Overview Agent Login onAgentLogin(callback) Agent Status onStatusChange(callback) Call Flow addInteractionRenderedHandler(callback) ...
    04:02, 29 May 2024
  • | Specifies the disposition to be set for the interaction ...
    04:02, 29 May 2024

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