Chat Widget Configuration Guide Contact Center Administrator Guide ... Mobile API Plugin for Appery.io Tutorial Mobile/Web API Specification ...

How to Create a Chat Scenario That Uses Bots To use a bot such as Watson Assistant in Bright Pattern chat interactions ...

of Java Development Kit (JDK). JDK is used for the development of the Java ... Set the password for "amadmin". Wait until the configuration ...

See section ADFS Console Setup for next steps. ...

Privacy Policy for Test Bot Channels In order to receive information ... LINE opaque user ID and phone numbers are collected for the purposes ...

and managed at the service provider level. For more information, see the ... managed at the system administrator level. For more information, see the ...

Overview The Usage section of this guide provides some examples of how to use Microsoft Dynamics scenario blocks in your contact center operations. ...

Voicemail Overview Listening to Voicemail Messages ...

For the customer, the Telegram chat looks the same as any other normal Telegram interaction. < Previous ...

Overview This section describes some ways to use the Embedded Agent Desktop SDK, such as retrieving an agent's state and interaction status ...

Bright Pattern Documentation TOC Version 5.8 Administrator Docs Agent Docs Supervisor Docs Partner Docs ...

Bright Pattern Contact Center environment, which is for the purpose of allowing Direct Messages (DMs) to be processed as chat interactions.Next > ...

Tasks Tasks Overview Scheduled and In-Progress Tasks Task Log ...

The Menu options for the Wallboard Builder application are actions you may make while creating and managing wallboards. For a detailed explanation ...

Amazon AWS Lambda Integration Guide Introduction About Audience Configuration Steps Prerequisites Configuration ...

OneCloud Integration Configuration for Admins OneCloud Integration Configuration Overview OneCloud Integration Configuration Quick Start ...

Users When a user changes his or her name, how can we make that change without impacting that user's metrics? The username cannot be changed ...

to accept the call (e.g., this is common for direct dials). Alternatively, agents might be logged out (i.e., with unregistered extensions), which ...

This guide is intended for the IT personnel responsible for the data infrastructure of Bright Pattern Contact Center-based contact centers. Readers ...

Tutorials Troubleshooting ...