5.19:AgentDesktop-client-side-javascript-api-specification/getService

• 5.19

getService

Gets the selected service’s data; returns null if the selection is empty.

Request

Syntax

getService(): Promise<OperationResult<ServiceData | null>>

Where:

type ServiceData = {    id: string    name: string    useDispositions: boolean    requireDisposition: boolean }

Parameters

(None)

Example Request

   getServiceButton.onclick = () => {

       adApi.getService()

   }

Return Value

Object	Object Values	Data Type	Optional? (Y/N)	Value Description
ServiceData
	id	String	N	The service’s unique ID
	name	String	N	The service’s display name
	useDispositions	Boolean	N	Returns true if the Use dispositions setting is enabled in the Contact Center Administrator application; returns false if the setting is not enabled
	requireDispositions	Boolean	N	Returns true if the Require dispositions setting is enabled in the Contact Center Administrator application; returns false if the setting is not enabled

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