From Bright Pattern Documentation
(Created page with "<translate> =leaveInteraction= Leaves the call or chat. If the user is the only agent actively in the call, the call will be dropped. From here, the interaction will go into...") |
(No difference)
|
Latest revision as of 13:58, 16 September 2022
• 5.19
leaveInteraction
Leaves the call or chat. If the user is the only agent actively in the call, the call will be dropped. From here, the interaction will go into the After Call Work (ACW) state, which users need to complete. If the interactionId isn't specified, it will leave the active interaction. If ACW is not enabled for the service, the interaction will be completed after this method call.
Request
Syntax
| leaveInteraction(interactionId?: string): Promise<OperationResult<null>> |
Parameters
| Parameter | Parameter Values | Data Type | Optional/Required | Description |
| interactionId | String | Optional | The ID of the specific interaction that you wish to leave. If not specified, the active interaction will be used. |
Example Request
leaveInteractionButton.onclick = () => {
const itemId = completeInteractionIdInput.value
adApi.leaveInteraction(itemId)
}
Return Value
null