From Bright Pattern Documentation
(Created page with "<translate> =setDisposition= Selects the disposition for the interaction by the internal Agent Desktop disposition ID, code, or name. If the ''interactionId'' isn't specified...") |
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Latest revision as of 13:48, 16 September 2022
• 5.19
setDisposition
Selects the disposition for the interaction by the internal Agent Desktop disposition ID, code, or name. If the interactionId isn't specified, the method will set the disposition for the currently active interaction.
Request
Syntax
| setDisposition(disposition: string, interactionId?: string): Promise<OperationResult<null>> |
Parameters
| Parameter | Parameter Values | Data Type | Optional/Required | Description |
| disposition | String | Required | The disposition ID, code, or name you want to set for the interaction. | |
| interactionId | String | Optional | The specific interaction ID for which you will be setting the disposition. |
Example Request
setDispositionButton.onclick = () => {
const dispositionId = dispositionIdInput.value
const itemId = notesInteractionIdInput.value
adApi.setDisposition(dispositionId, itemId)
}
Return Value
null