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Latest revision as of 22:14, 23 August 2019
Audience
This Zapier Integration Guide is intended for the IT/technical personnel responsible for the data infrastructure of the contact centers that use Bright Pattern Contact Center solutions for customer interaction processing and Zapier for task automation.
Readers of this guide are expected to have expertise and experience in the administration of these systems as well as a solid understanding of contact center operations and resources that are involved in such operations.