From Bright Pattern Documentation
Jump to: navigation, search
(Created page with "<translate> = API Reference = <div class="flex-row row"> <div class="col-xs-12 col-md-6 col-lg-4"> <div class="panel panel-default"> <div class="panel-heading"><h4>Agent Desk...")
Line 24: Line 24:
Get APIs||btn-primary
Get APIs||btn-primary
* List-management-api-specification/Purpose | List Management API Specification
* 5.2:List-management-api-specification/Purpose | List Management API Specification
</btn><!-- end of button -->
</btn><!-- end of button -->

Revision as of 20:06, 30 January 2019

• 5.2 • 5.3 • 5.8

API Reference

Agent Desktop APIs

Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications.

List Management API

Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.

Mobile APIs

Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.

Recording API

Download recording audio files along with their associated metadata.


Send and receive SMS/MMS messages, and track delivery status.

Statistics API

Work with subscriptions, real-time statistics, dispositions, and more.

User Management API

Automate user provisioning with third-party systems.