From Bright Pattern Documentation
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<div class="panel-heading"><h4>Tenant Management API </h4></div> | <div class="panel-heading"><h4>Tenant Management API </h4></div> | ||
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| − | Transfer tenant configuration between various environments | + | Transfer tenant configuration between various environments, create tenants from templates, and more. |
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Get APIs||btn-primary | Get APIs||btn-primary | ||
Revision as of 22:55, 8 March 2019
API Reference
Agent Desktop APIs
Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications.
List Management API
Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.
Mobile APIs
Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.
Recording API
Download recording audio files along with their associated metadata.
SMS/MMS API
Send and receive SMS/MMS messages, and track delivery status.
Statistics API
Work with subscriptions, real-time statistics, dispositions, and more.