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WFM Reports

Bright Pattern Contact Center supports integrations with WFM


WFM reports settings


Report types

Schedule

Reporting interval

Deliver reports

Run at

On Demand

WFM On Demand report settings


Time frame

From/ To

Run at

Delivery

Transport Protocol

Select FTP or SFTP'.

FTP/SFTP Server hostname

Destination and file folder name

Username

Password

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