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Latest revision as of 22:53, 21 August 2018

• 5.2 • 5.3 • 5.8

Purpose

The Bright Pattern Contact Center Desktop Integration API .NET Version Tutorial explains how to use the Bright Pattern Contact Center Desktop Integration API to control agent states and handle calls from .NET-based applications.

For general information about the Agent Desktop functions discussed this tutorial, see corresponding sections of the Bright Pattern Contact Center Agent Guide.


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