From Bright Pattern Documentation
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| − | | | + | |Mutes screen recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page. |
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Revision as of 21:19, 21 January 2019
Pause Call and Screen Recording
| Syntax | parent.frames.postMessage('{"command": "MUTE_CALL_RECORDINGS"}', '*'); |
| Description | Mutes call recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page. |
| Syntax | parent.frames.postMessage('{"command": "MUTE_SCREEN_RECORDINGS"}', '*'); |
| Description | Mutes screen recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page. |