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# [[Contact-center-administrator-guide/Privileges#Access_Real-time_Stats_API|Access Real-time Stats API]] - When enabled, this privilege allows users to view created wallboards. Also, this privilege allows the wallboard icon to appear on the Agent Desktop home screen.
 
# [[Contact-center-administrator-guide/Privileges#Access_Real-time_Stats_API|Access Real-time Stats API]] - When enabled, this privilege allows users to view created wallboards. Also, this privilege allows the wallboard icon to appear on the Agent Desktop home screen.
 
# [[Contact-center-administrator-guide/Privileges#Customize_Wallboards|Customize Wallboards]] - This privilege allows users with access to wallboards to create and customize them.
 
# [[Contact-center-administrator-guide/Privileges#Customize_Wallboards|Customize Wallboards]] - This privilege allows users with access to wallboards to create and customize them.
#[[Contact-center-administrator-guide/Privileges#Push.2FPull_Global_Wallboards|Push/Pull Global Wallboards]] - This privilege allows users with access to wallboards the [[Wallboard-builder-reference-guide/GlobalWallboards#Push.2FPull_Functionality|Push/Pull]] functionality.
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#[[Contact-center-administrator-guide/Privileges#Push.2FPull_Global_Wallboards|Push/Pull Global Wallboards]] - This privilege allows users with access to wallboards [[Wallboard-builder-reference-guide/GlobalWallboards#Push.2FPull_Functionality|Push/Pull]] functionality.
  
  

Latest revision as of 19:18, 29 August 2018

• 5.19 • 5.2 • 5.3 • 5.8

Requirements

Users may edit a wallboard’s layout when granted the privilege Customize Wallboards. Privileges are granted by system administrators of your contact center from the Configuration > Users & Teams > Roles > Properties section of the Contact Center Administrator application.


There are three privileges related to the wallboard application:

  1. Access Real-time Stats API - When enabled, this privilege allows users to view created wallboards. Also, this privilege allows the wallboard icon to appear on the Agent Desktop home screen.
  2. Customize Wallboards - This privilege allows users with access to wallboards to create and customize them.
  3. Push/Pull Global Wallboards - This privilege allows users with access to wallboards Push/Pull functionality.


If you are not sure if you have the appropriate wallboard privileges, contact your system administrator.



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