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• 5.2 • 5.3 • 5.8

Scope

The Zendesk Integration Guide discusses the following aspects of Zendesk integrations:

  • Activity History
    • Becoming Familiar with Activity History
    • Linked Interaction Data
    • Default Settings and Customization Options
    • Writing Activity History to Specific Zendesk Tickets
    • Handling Multiple Interactions



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