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Explore tutorials to learn more about the following topics: | Explore tutorials to learn more about the following topics: | ||
* [[Agent-guide/Tutorials/Calendar | Calendar]] | * [[Agent-guide/Tutorials/Calendar | Calendar]] | ||
− | * [[Agent-guide/Tutorials/Calls | Calls]] | + | * [[Agent-guide/Tutorials/Calls/Overview | Calls]] |
* [[Agent-guide/Tutorials/Cases | Cases and Email]] | * [[Agent-guide/Tutorials/Cases | Cases and Email]] | ||
* [[Agent-guide/Tutorials/Chat | Chats]] | * [[Agent-guide/Tutorials/Chat | Chats]] |
Revision as of 03:17, 25 January 2019
Agent Tutorials
Agent tutorials explain how to perform specific tasks within the Agent Desktop application.
Explore tutorials to learn more about the following topics:
- Calendar
- Calls
- Cases and Email
- Chats
- Contacts
- Knowledge Base
- Outbound Campaigns
- Search
- States
- Troubleshooting