|
|
| Line 6: |
Line 6: |
| | * [[Agent-guide/Work/CasesEmail/CaseStates | Case State]] | | * [[Agent-guide/Work/CasesEmail/CaseStates | Case State]] |
| | | | |
| − | Tutorials
| |
| − | *[[Agent-guide/Tutorials/Cases#Accepting_Email | Accepting Email]]
| |
| − | *[[Agent-guide/Tutorials/Cases#Follow-ups | Follow-ups]]
| |
| − | *[[Agent-guide/Tutorials/Cases#Fonts | Fonts]]
| |
| − | *[[Agent-guide/Tutorials/Cases#Handling_Email | Handling Email]]
| |
| − | *[[Agent-guide/Tutorials/Cases#Masking_Data | Masking Data]]
| |
| − | *[[Agent-guide/Tutorials/Cases#Print | Print]]
| |
| − | *[[Agent-guide/Tutorials/Cases#Retrieving_Email_from_Queue | Retrieving Email from Queue]]
| |
| − | *[[Agent-guide/Tutorials/Cases#Reviewing_Email | Reviewing Email]]
| |
| − | *[[Agent-guide/Tutorials/Search/Overview | Search]]
| |
| | | | |
| | | | |
| | </translate> | | </translate> |
