Agent Desktop APIs
Embedded Desktop API
The Embedded Agent Desktop API allows you to use Agent Desktop directly from your webpage.
List Management API
Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.
Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.
Download recording audio files along with their associated metadata with the Recording Retrieval API.
Send and receive SMS and MMS messages, as well as track delivery status with the SMS/MMS API.
Work with subscriptions, real-time statistics, dispositions, and more with the Real-Time Statistics API.
Tenant Management API
Transfer tenant configuration between various environments, create tenants from templates, and more.
User Management API
Automate user provisioning with third-party systems using the User Management API.