From Bright Pattern Documentation
| Line 3: | Line 3: | ||
*[[Contact-center-administrator-guide/Introduction | Contact Center Administrator Introduction]] | *[[Contact-center-administrator-guide/Introduction | Contact Center Administrator Introduction]] | ||
User Interface | User Interface | ||
| − | *[[Contact-center-administrator-guide/AboutUserInterface | Contact Center Administrator User Interface]] | + | *[[Contact-center-administrator-guide/UserInterface/AboutUserInterface | Contact Center Administrator User Interface]] |
Tutorials | Tutorials | ||
*[[Contact-center-administrator-guide/Tutorials/Overview | About Tutorials]] | *[[Contact-center-administrator-guide/Tutorials/Overview | About Tutorials]] | ||
| Line 17: | Line 17: | ||
*[[Contact-center-administrator-guide/Scenarios/ScenariosOverview | About Scenarios]] | *[[Contact-center-administrator-guide/Scenarios/ScenariosOverview | About Scenarios]] | ||
Workflows | Workflows | ||
| − | *[[contact-center-administrator-guide/WorkflowEntries | | + | *[[contact-center-administrator-guide/WorkflowEntries | Workflows]] |
Services and Campaigns | Services and Campaigns | ||
*[[Contact-center-administrator-guide/ServicesandCampaigns/ServicesandCampaignsOverview | About Services & Campaigns]] | *[[Contact-center-administrator-guide/ServicesandCampaigns/ServicesandCampaignsOverview | About Services & Campaigns]] | ||
Revision as of 17:01, 9 September 2019
Contact Center Administrator Guide
Introduction
User Interface
Tutorials
Concepts
Users and Teams
Directory
Scenario Entries
Scenarios
Workflows
Services and Campaigns
Lists
Do Not Call Lists
Tasks
Case & Contact Management
Call Center Configuration
Quality Management
Reporting
Custom
Security
Application Notes
Appendices