From Bright Pattern Documentation
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<translate>= Case & Contact Management Sections = | <translate>= Case & Contact Management Sections = | ||
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The following is a list of sections in the Contact Center Administrator application, section Case & Contact Management. | The following is a list of sections in the Contact Center Administrator application, section Case & Contact Management. | ||
*[[contact-center-administrator-guide/CaseandContactManagement/CaseandContactGeneralSettings | General Settings]] | *[[contact-center-administrator-guide/CaseandContactManagement/CaseandContactGeneralSettings | General Settings]] | ||
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| − | + | [[File:CCA-Case-and-Contact-Management-Overview-53.PNG|650px|thumb|center|Case & Contact Management]] | |
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Revision as of 16:36, 21 March 2019
Case & Contact Management Sections
The following is a list of sections in the Contact Center Administrator application, section Case & Contact Management.
- General Settings
- Client Partitions
- Case Categories
- Case Pending Reasons
- Custom Fields
- Forms
- Contact Import & Export
