From Bright Pattern Documentation
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<translate>= Users & Teams Sections = | <translate>= Users & Teams Sections = | ||
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The following is a list of sections found in the Contact Center Administrator application, section Users & Teams. | The following is a list of sections found in the Contact Center Administrator application, section Users & Teams. | ||
*[[contact-center-administrator-guide/UsersandTeams/Overview | Overview]] | *[[contact-center-administrator-guide/UsersandTeams/Overview | Overview]] | ||
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*[[contact-center-administrator-guide/UsersandTeams/SkillLevels | Skill Levels]] | *[[contact-center-administrator-guide/UsersandTeams/SkillLevels | Skill Levels]] | ||
*[[contact-center-administrator-guide/UsersandTeams/HelpScreens | Help Screens]] | *[[contact-center-administrator-guide/UsersandTeams/HelpScreens | Help Screens]] | ||
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| + | [[File:CCA-UI-Overview-53.PNG|650px|thumb|center|Users & Teams overview]] | ||
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</translate> | </translate> | ||
Revision as of 16:34, 21 March 2019
Users & Teams Sections
The following is a list of sections found in the Contact Center Administrator application, section Users & Teams.
- Overview
- Users
- Forwarding and Voicemail Operation
- Teams
- Agent Dashboard Metrics
- Roles
- Privileges
- Skill Levels
- Help Screens
